HappyOrNot
Improving made easy!
Improving made easy!
Amazing Smileys :
Listen to your Customers/Employees with HappyOrNot amazing 4 smileys. You can ask questions and seek feedback from your customers and employees 24/7 and start your journey of improvement. HappyOrNot, helps you collect offline as well online feedback.
Approachable, anonymous, and easy to use
20x more feedback vs. other solutions
Easy to read, graphically presented reports:
You can monitor performance/results of your feedback survey very easily with the help of HappyOrNot intelligent reports. The HappyOrNot reporting service is cloud based and here is where the response data is collected, analysed and presented in structured, easy to comprehend format.
The reporting service can be accessed 24/7 through web
Email reports daily delivered to your inbox
Access reports through mobile app
Customer & Employee Engagement :
The HappyOrNot results are graphically presented to make it very easily comprehensible and actionable.You can share HappyOrNot results with your customers/employees by sharing our ready to use Customer Interaction Reports. You can also share these results on your social media account with just a click with the help of a plugin in email reports
In customer surveys, sharing improvement motivates employees to improve every day and motivates customers to interact with and trust your brand.
In employee surveys, results help to motivate employees to open up for feedback giving and creates trust factor in the minds of employees that their opinion matters. It also helps you to create healthy work place.
Smiley Terminal
Wireless and wifi free smiley terminals help you collect feedback 24/7 with its exceptional ease of use and approachability.
Capture your customers’ perceptions of your service performance at the exact time and point of experience
- Start collecting feedback in minutes
- Ready to use device delivered. Quickly
assemble and activate in minutes after
unboxing
- No wires and no wifi
- You can move the device anywhere you want
and allows you to place the terminal at the
exact point of interaction
- Zero energy consumption
- Runs on Type D-Alkaline batteries with 3+
year life
- Always on, collect feedback 24/7
Smiley Touch : know “Why”
Smiley Touch are touch based , digital screen feedback collecting interface. You can now know answer to “why” question very easily. Know why your customers/employees are giving happy or unhappy feedback and get more insights to improve.
The Follow up section and open feedback section in survey help you to dig dipper and know improvement areas quickly.
- Start collecting feedback in minutes
- Quickly assemble and activate in minutes
after unboxing
- 3-level survey-first question, follow up
selection and open feedback
- Engaging user experience
- Sleek, seamless interface guides the user
through the feedback experience smoothly
and effortlessly.
Web Smileys-Collect feedback online
The easiest way to engage with employees, customers, and visitors online, and get the insights you need to continuously improve experiences.
Measure user experiences, with up to 80% response rates
- Engage with employees
- A fast and systematic way to check the pulse of employees in your Intranet.
- Reach everybody, everywhere 24/7/365
- Listen to customers and visitors
- The most convenient way for your customers to rate and comment on their online
experience
- Continuously improve
- Find out what people think of their online
experience, and turn insights into action
Gururaj Sadan,
RBI Colony, Dombivli 421 202,
Maharashtra, INDIA
Email:
enquiry@ibridgesolution.com